American, American Eagle offers discount to Mexicana customers

American Airlines and American Eagle late Monday afternoon announced discounts for Mexicana customers whose trips have been disrupted by Mexicana's Saturday groundings. Here are some of the conditions:

* The carriers will offer a 20 percent discount off the applicable American/American Eagle fare. For example, the cheapest round trip between Dallas/Fort Worth and Mexico City, departing Oct. 15 and returning Oct. 22, is shown as $430. The discount would knock $86 off that. (These are my numbers, not theirs.)

* Those who want to take advantage of the offer must hold tickets and confirmed bookings on a cancelled Mexicana flight.

* It's good for travel to the customer's original destination.

* If American or American Eagle doesn't serve the original destination, the offer is good to the nearest destination they do serve.

* Travel has to be between the United States and Mexico within seven days of the original travel dates.

* Tickets must be bought by Sunday, Sept. 5.

* Travel must be completed by Thursday, Oct. 28.

For more info, call these numbers:

U.S.-based customers

• 1-800-433-7300 (English)
• 1-800-633-3711 (Spanish)

Mexico-based customers
• 5209-1400 (Mexico City only)
• 01 800 904 6000 (Rest of Mexico)

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