Expert Team

Darryl Jenkins is one of the best-known authorities on aviation in the world.   He is a regular commentator in the national press, including CNN, CNBC, ABC News, NBC News, the Nightly Business Report and various other cable programs. His expertise in reservations systems, revenue management, operations, safety management, air traffic control, and aviation policy is widely regarded.  Jenkins was a member of the Executive Committee of the White House Conference on Aviation Safety and Security (at the bequest of Vice President Al Gore).

Darryl Jenkins has been involved in the airline travel business for twenty years, beginning as a travel agent. His background in aviation includes consulting work for a number of major airlines as well as extensive literary pursuits. He has authored several books on aviation including: “Managing Business Travel,” “The Savvy Business Traveler,” “Financial Distress in the Airline Industry,” “Failed Partnership,” and “The Handbook of Airline Economics.”

Steven Mandelbaum is Business Travel News’ 2009 Practioner of the Year, recognized for his innovation and integration of travel management and technology to yield dramatic savings and satisfaction in a corporate program.  His experience includes leading the technology team of a healthcare research firm, where he is chiefly responsible for the integration of business process and technology.  Mandelbaum is responsible for the firm’s $25 million travel program, including operations, technology, vendor selection, negotiation and contracting. 

Mr. Mandelbaum is on the faculty at The George Washington University School of Business and the author of “Innovating Breakthrough Solutions with Information Technology”, a cornerstone of the school’s undergraduate business curriculum.   He holds a Jurist Doctorate, with a focus in Intellectual Property and Corporate Law, and a Master’s of Science in Information Systems Technology.

Jenkins and Mandelbaum have been working together on various initatives for over a decade.