Author Archive for The Dallas Morning News - Airline Biz Blog
American Airlines, a little girl and Sugar, the lost mouse
Since I get my share of angry letters from angry customers who talk about the injustices that their airline did to them, I’m passing on this story of a lost (toy) mouse, a little girl, a determined dad and a helpful airline — in this case, American Ai…
3 idle thoughts for Friday
1. I really hate it when jerks in the media break news embargos – especially when I turn out to be the jerk. Sorry, fellow journalists. Sorry, Southwest Airlines.
2. You know a Rapid Rewards member isn’t happy with changes to the program when he or sh…
Rapid Rewards changes aren’t making some Southwest Airlines fliers happy
We reported Thursday about the major changes in Southwest Airlines’ frequent flier program, Rapid Rewards.
The existing program seems to penalize long-distance travelers and provides the most benefit to short-haual travelers. As Southwest’s passenger …
Distribution war against American could go nuclear
Did I mention that I predicted 2011 might be the Year of Distribution Wars? Because Sabre Holdings — the prodigy of American Airlines past — has thrown down the gauntlet in the brewing battle over how fares are being distributed to travel agencies.
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Analyst says higher fuel prices help airlines
Stifel Nicolaus airline analyst Hunter Keay has a provocative title on a report out Tuesday:
“High Oil Prices are Good for Airlines”
Why? Keay argues that the 2008 crisis in energy prices forced airlines to do smart things and avoid dumb ones to surv…
American Airlines, flight attendants meet for first contract talks in 7½ months
American Airlines and the Association of Professional Flight Attendants go back to the negotiating table Tuesday with the help of the National Mediation Board.
Who knows what might come out of it?
It’s been 228 days since the last sessions ended May …
American Airlines says AA tickets no longer being sold by Expedia
American Airlines has put a message on its Web site saying that Expedia no longer is selling American’s tickets.
Here’s the message from AA:
Expedia has chosen to no longer offer American Airlines fares on its website. Customers looking to compare fl…
NTSB isn’t happy with American, revokes its party status
The National Transportation Safety Board issued an update Friday on the incident Wednesday in which an American Airlines jet slid off the runway at Jackson Hole, Wyo.
IBut the board went on to say that American had committed a serious no-no in its han…
The top airline story of 2010: United Airlines, Continental Airlines merge to create the world’s largest airline company
Sorry, Delta Air Lines – your stay at the top didn’t last very long.
United Airlines and Continental Airlines merged in 2010 to form the world’s largest airline company, displacing Delta.
It was only two years earlier that No. 3 Delta and No. 4 Nort…
No. 2 on our top 10 airline stories of 2010: Southwest, AirTran propose a low-fare merger
Its own growth stalled, Southwest Airlines sidled up to AirTran Holdings last spring and whispered sweet things in its ear.
The eventual result was the Sept. 27 announcement that Southwest would be buying its low-fare competitor as soon as the U.S. De…
